Food of Scotland
Food of Scotland

PRIVACY NOTICE

Your Privacy

We are committed to protecting your privacy. We will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1988) and according to Which? Web Trader Code of Conduct.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.

The Courtyard Shop Ltd does not disclose buyers or recipients information to third parties, without their prior permission.

We do not telephone private customers unless we need information on their order.

If you tick the box for emails, we will contact you each season to offer gifts for birthdays, summer events, etc.

We do talk to our corporate customers on a regular basis, send emails with seasonal gifts and mail the brochure each September unless you instruct us to do otherwise.

The type of information we collect about you includes:
Your name
Address
Telephone number
Email address

We will never collect information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’ which should be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions or comments about privacy, please email us at orders@foodofscotland.co.uk

Data Protection and Privacy Policy

This page explains our approach to privacy on our website and how it affects you.

In short, the following applies to our website:

* We collect anonymous usage statistics about your visit, like which of our pages you viewed.
* Some third parties like Facebook and Twitter may know you visited this website, if you use their services. We can't control them but we don't believe this knowledge poses any threat to you.
* If you share personally identifiable information with us we take great care to keep it safe and we'll never share it with others without your express permission.
* We never share your data with third parties except to help us deliver our own services.

These are just the key points. If you need details, keep reading.

Website Compliance

We regularly review the foodofscotland.com website for GDPR compliance and makes updates as appropriate. The website uses the HTTPS protocol and is in addition otherwise currently compliant.

Cookies

Like most websites, we use cookies. Cookies are small pieces of data that websites store in their visitors' web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies". Cookies help to improve our services and give you a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention. If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.

Emails

If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.

Our email marketing lists are also managed by our webmaster, Web Smart Media. Therefore, some personal information may be shared with them for marketing purposes.

Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website - such as the "Like" and "Tweet" buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook uses this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

Google Analytics

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the screen resolution. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt out if you wish.

Online shop

When you sign up for an account or order something through our online shop we will record specific personal information about you, such as your name and email address. We also log account and transaction history for accounting purposes, and to monitor our business activities. The online shop is provided and managed by our webmaster, Web Smart Media.

Online payments

We use Stripe to process payments. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.

You can learn more about Stripe and their approach to privacy.

Things you can do

You have legal control over your personal data, and so you may at any time:

* get a copy of any personal data we hold about you
* have any incorrect, inaccurate or incomplete data corrected
* ask that personal data be erased when it's no longer needed
* ask that your data is not used for marketing purposes

If you need to do so then please get in touch with us using the details below.

If you have any questions about this privacy policy or your personal data, please write to us by email to orders@foodofscotland.co.uk or by post to Food of Scotland, Mains of Taymouth Courtyard, Kenmore, near Aberfeldy, Perthshire, PH15 2HN